With the State Bank of Pakistan is directing and encouraging banks to go digital at the earliest, Si3 co-sponsored the 4th International Conference & Exhibition on e-Banking, organized by Total Communications. This popular e-Banking event took place for the 4th consecutive year in Pakistan, attended in large numbers by the local banking sector.

The financial sector of Pakistan has always welcomed all technological advancement related to the industry. Specialist products have been designed and are established in alternate banking delivery channels across the globe, whether it is ATM, online, mobile or web-based banking.

All banks in Pakistan are now running on local or foreign banking applications. More than 50% of the total bank branches are online. The number of ATMs is increasing at a rapid pace and more than 900 ATMs have already been installed. Banks are offering mobile, web-based and phone banking facilities to their customers.

Picture shows Furqan Qureshi presenting his paper on "IT Outsourcing Trends - & Practices", to an audience of 150 delegates, professionals, and industry international experts. He was amongst 35 other international speakers, who gave presentations.

Salient Points of his paper on "IT Insourcing vs. Outsourcing"

Differentiation

• Sub-Contracting vs. Outsourcing
  • Task vs. Process
  • Timeframe
    • Short-Term vs. Long-Term
  • Contractual commitments and obligations
  • Benchmarks
    • KPIs
    • SLAs
  • Charging mechanism
    • One-Time or Fixed Charge
    • Regular ‘installments’ over a period of time
      • Strategic vs. Tactical
  • Outsourcing and Off-Shoring

Types of IT Outsourcing

• Total Outsourcing
• Selective Outsourcing
• Transitional Outsourcing
• Transformational Outsourcing
• Business Process Outsourcing
  • Is this IT Outsourcing?

Stages of Outsourcing

• Stage 1:On Site – Outsourcing at the office
  • Skills
  • People
  • Short term

• Stage 2: Offsite – Outsourcing at the client’s office
  • Infrastructure
  • Skills
  • People 
    
    
• Stage 3: Offshore – Outsourcing outside the country
  • People
  • Process
  • Technology
  • Infrastructure                                                  

• Stage 4: Dedicated Teams
  • Knowledge
  • Retention
  • Process
  • Efficiency
  • Global Delivery
    
    
• Stage 5: Development Centre
  • Joint Venture
  • Investment and Partner
  • Profit Centre
  • Regulatory Norms

Top Reasons for Outsourcing

What does IT Outsourcing Mean to a Bank?

• It is a Business decision not a Technology decision
• Does not mean relinquishing responsibility
• Management must have a clear set of goals and objectives in mind from the start
• Outsourcing services assist business in focusing on their core business
  • Improve business focus
  • Redirect existing resources for other business purposes
  • Innovate new lines of business
  • Share risks

Why Banks should Outsource IT in Pakistan ?

• Skills
  • Difficult to find
  • Even more difficult to sustain
• Resource Utilization
  • Usually under utilized
  • Redundancy of people
  • Fewer usage of technology tools
• Management
  • Function difficult to manage or out of control
  • CAPEX
  • OPEX

What can be Outsourced by Banks in Pakistan ?

• IT Infrastructure
  • Managed Services
  • Data Centre Management
  • Network(s) Management
  • Security Management !!!
  • Application (Portfolio) Management
  • Desktop Management
  • Enterprise Systems Management
  • Help Desk Services
    • Call Centres
    • Etc.

What does it take to make that Call – Outsource?

• Availability of a robust Outsourcing Service Provider (OSP)
  • Established data centre(s)
  • Capacity and capability for Systems Integration
  • Comprehension of Managed Services
  • Skill sets to support scope and scale of a bank’s IT infrastructure and support requirements for Managed Services
• Don’t necessary have to start with a bang
  • Outsource piece-by-piece
  • Build trust with OSP
• Understanding of Outsourcing
  • Value Proposition
  • Risk Analysis
• ‘Wisdom and Courage’ – Paradigm Shift

Picture shows (L) Furqan Qureshi (SVP, Corporate Strategy & Marketing, Si3) being presented the speaker’s plaque by Noman Saigol, Advisor to Sindh Chief Minister on Alternative Energy, Environment and IT, who was Chief Guest at the occasion.

Si3 showcased its services, along with other leading banking technology companies, by exhibiting at the conference venue. The Exhibition provided an avenue for interaction with delegates and visitors, many of whom had heard of Si3’s recent success.

Picture shows the Si3 stall at 4th International e-Banking Conference & Exhibition

Picture shows (R) Farrukh Sarfraz (Regional Manager – Financial Services), accepting the Sponsor’s acknowledgement from Ishaq Khan Khakwani, Minister of State for IT & Telecom, Government of Pakistan.

Speakers

Mr. Ishaq Khan Khakwani, Minister of State for IT & Telecom, Government of Pakistan
Mr. Noman Saigol, Advisor to Shindh Chief Minister on IT
Mr. Yahya Waliullah, Secretary IT, Government of Sindh
Mr. Yousuf Hussain, Managing Director, Pakistan Software Export Board
Mr. Saeed Siddiqui, Project Manager, State Bank of Pakistan
Dr. Aamir Matin, Country General Manager, Cisco Systems Pakistan
Mr. Naved A. Khan, President, ABN Amro Bank, & President, Pakistan Banks Association
Mr. Nader Kashgari, Sales Manger MENA, Wincor Nixdorf GmbH
Mr. Tariq A. Hassan, Chief Executive Officer, The Buying Triangle, USA
Mr. Wayne Hull, Regional Sales Manager, Cisco Systems, Dubai
Mr. Furqan H. Qureshi, SVP, Corporate Strategy & Marketing, Si3
Mr. Naji Robehmed, Enterprise Territory Manager, Juniper Networks, Dubai
Mr. Ayub Butt, Managing Director, ZRG International
Mr. Salim Rafiq, Group Chief IT, MCB Bank
Mr. Asif Baazka, iflex representative in Pakistan
Mr. M. Shoaib Khan, Country Marketing Executive, IBM

Picture shows (R) Ghalia Naseer (Brand Specialist) introducing the company to (Center) Ishaq Khan Khakwani, Minister of State for IT & Telecom, Government of Pakistan, at Si3’s booth.

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