Si3 empowers businesses to exploit the real potential of their business by deploying best of breed Technology Solutions. Through the utilization of Business Process Outsourcing, Application Outsourcing and Infrastructure Outsourcing services, we enable customers to focus on their core competencies while Si3 manages their non-core competencies, cost effectively.
Reasons why Si3 is a client’s first choice as an IT Outsourcing partner:
• Access to leading edge technologies and resources to harness the most from these technologies
• Access to highly skilled individuals with in-depth knowledge in a variety of tools
• Reduction in operational costs and improved process efficiencies
• Enable customer to focus on its core competencies
• Fostering an environment of innovation
• Single-Window support for Vendor and Contract Management
• SLA and KPI based services
By offering flexible service options, Si3 provides a cost-effective outsourcing solution to help meet changing business demands, sustain growth and help protect your existing technology investments.
Data Center
 Si3 Data Center Outsourcing Services provides the flexibility needed to expand your information processing capabilities on a seasonal or on-going basis, adopt new technologies, migrate key applications to new platforms and quickly develop, test and deploy new applications.
With two state-of-the-art Data Center facilities in Pakistan, all activities and responsibilities related to Information Technology Operations, Management and Maintenance can be undertaken by Si3 at the primary site in Karachi while the customer can focus on the core business. The secondary site in Islamabad can be utilized for Disaster Recovery, and / or vice versa.
Si3’s State-of-the-art Data Centers in Karachi and Islamabad
Si3 has two state-of-the-art Data Centers; In Karachi, the Data Center is 250 Sq ft with a placement capacity of approximately 12- 15 racks. In Islamabad Si3 has a 700 Sq ft Data center with the current capacity of approximately 30-35 racks. Periodical maintenance and performance check is a careful activity in operation for these Data Center sites in Si3.
Environmental control and safety practices are written and made clearly visible in the IT facility. Fire, dust, excessive heat and humidity are controlled through smoke detectors, fire extinguishers, windowless encasement and air-conditioning. Constant cleanliness ensures sanitization and pest control.
Data Center operation team is fully equipped with technical knowledge and experience for same. 24 hours physical, applications, systems, machines and general operation monitoring is their responsibility.
To keep the operation running smoothly, the Data Center are facilitated with Backup Generators and Uninterrupted Power Supply in case of disruption of regular electricity supply. UPS & stabilizer supply the required backup and fluctuation control. Installations of 3-Phase Powerware UPS in both the data center supply uninterrupted power to the equipment installed in the data center, with a backup time of 45 minutes.
The respective distribution boxes installed in the data centers have three separate groups of circuit breakers, each having one phase from the UPS. 100 KVA generators are installed and used when regular power supply is off; these generators provide electricity to the entire office space. Automatic Transmission Systems are installed for automatic changeover to the generators’ electricity supply; thereby replacing the need for manual operation of the generators.
Physical security is the highest priority at both the Data Centers: Only authorized personal are allowed to go in for any activity which is properly logged for record. Besides logging all activities to protect the unauthorized interruption, change management is also enforced for any addition or removal of equipment.
Disaster Recovery
The goal for companies today is to attain and sustain business continuity, where critical systems and networks are always available by engineering security and reliability into every process from the outset.
Si3 provides the following critical business continuity services designed specifically for complex, integrated technology environments
- Assessing systems and business availability
- Monitoring security
- Core Application availability
- Network Infrastructure availability
- Help Desk availability
- Services for a complete Continuity and Recovery plan
Business Process Outsourcing (BPO)
Si3 brings in-depth understanding of business processes to ensure the continuity of all functions that our clients trust us to manage. Si3 provides unparalleled support and delivers efficiencies by partnering with clients to derive substantial, long-term cost reductions and performance improvements in their non-core competencies.
A benefit to all involved, outsourcing enables leaders to focus on their core business and to ensure the maximum benefits for their stakeholders. Si3 guides today's leaders to make critical decisions via systematic identification of outsourcing possibilities, followed by an action plan.
Managed Services.
Managed Services
Si3’s Managed Services offering enables customers to optimize the management of their IT environments. Customers significantly reduce the Total Cost of Ownership by utilizing our services. Each service is designed to help customers optimize and accelerate system performance.
- Deployment Services
- Implementation Services
- Enterprise Systems Management Services
- Network Management Services
- Desktop Management Services
Application Portfolio Management
Si3’s Application Portfolio Management services provide our clients with a strategic assessment of their application portfolios and deliver strategies to control organizational inefficiencies and costs on account of application management. Si3 professionals enable IT Managers to build an application knowledge base that will serve as the single dashboard for controlling which applications should be allowed to sunset, which applications will be upgraded, which services should be outsourced and which applications are to be retained.
- Applications Development
- Application Availability and Performance Monitoring
- Software Quality Assurance
- Documentation
- Software Verification and Validity
|
